Recall Category: Household Recalls
Recall Date: 2026-10-29T00:00:00
Product: NTI and HTP residential gas boilers
Company / Manufacturer / Retailer: Ariston Canada Inc. (Formerly NTI Boilers Inc.), of Canada
Hazard: The condensate dish inside the boiler can crack during a delayed ignition, allowing unburned gas to build up inside the sealed cabinet. If the gas ignites, the front cover can suddenly detach, posing a risk of serious injury or death from fire, carbon monoxide (CO) poisoning, and impact hazards.
Description: This recall involves NTI brand residential gas boilers in the FTVN and TFTN model series, and HTP brand residential gas boilers in the EFTU model series. The NTI FTVN and TFTN series boilers are gray, while the HTP EFTU (Elite Fire Tube Ultra) boilers are black. The boilers are metal, rectangular units and have either NTI or HTP printed on the front. The model serial number can be found on the rating plate, located on the left-hand side of the boiler. The following models and serial number ranges are included in this recall:
Remedy: Consumers should stop using the recalled boilers immediately and contact Ariston to schedule a free repair by a certified technician. Consumers who must continue using the boiler while awaiting repair should have working smoke and carbon monoxide alarms in their homes.
Incidents / Injuries: The firm has received 34 reported incidents of the condensate dish breaking, including three reports of the front cover detaching from the boiler. In one reported incident the technician servicing the boiler sustained a broken jaw.
Recall Number: 27051
Product Type: Storage / Organization, Smoke / Carbon Monoxide Alarms
Hazard Type: Fire / Burn Hazard, Carbon Monoxide Hazard, Chemical / Toxicity Hazard, Injury Hazard