Recall Category: Household Recalls
Recall Date: 2023-12-21T00:00:00
Product: Pella Architect Series Casement Windows
Company / Manufacturer / Retailer: Pella Corporation, of Pella, Iowa
Hazard: The window's sash can detach from the frame and fall, posing an injury hazard to consumers.
Description: This recall involves Pella's Architect Series venting wood and aluminum-clad casement windows. The following four custom-made casement window types are included in this recall: all venting hurricane impact products with side pivot hardware, all venting casements with a frame height greater than 96 inches, all venting casements with a frame width wider than 35 inches, and all venting casements with a frame width greater than 29 inches and a vent height greater than 47 inches with side pivot hardware. The serial number is etched in a lower corner of the window glass. Serial numbers included in this recall can be verified at www.PellaHingeRecall.expertinquiry.com.
Remedy: Consumers should keep the recalled casement windows shut and locked at all times and contact Pella to receive a free repair by a Pella-designated service technician.
Incidents / Injuries: The firm has received one report of a window sash detaching from the frame and falling. No injuries have been reported.
Recall Number: 24732
Product Type: Home Decor / Window Coverings
Hazard Type: Fall / Tip-Over / Collapse Hazard, Injury Hazard